Privacy policy
Privacy Policy
This Privacy Policy describes how Zooloo Leather (“Zooloo Leather,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from www.zoolooleather.com (the “Site”).
By using the Site, you acknowledge the practices described in this Privacy Policy.
Personal Information We Collect
When you visit the Site, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and certain cookies or similar technologies installed on your device.
As you browse the Site, we may also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.
We refer to this automatically collected information as “Device Information.”
We may collect Device Information using technologies such as:
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Cookies: Small data files placed on your device that may contain a unique identifier. You can manage or disable cookies through your browser settings, although doing so may affect certain features of the Site.
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Log files: Files that record actions occurring on the Site, including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.
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Pixels, tags, and web beacons: Electronic technologies that may be used to collect information about how visitors browse and interact with the Site.
When you make or attempt to make a purchase through the Site, we may collect information including:
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Your name
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Billing address
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Shipping address
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Email address
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Telephone number
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Payment and transaction information
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Information about the products you purchase or attempt to purchase
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Any other information you voluntarily provide to us in connection with your order or customer-service request
We refer to this information as “Order Information.”
For purposes of this Privacy Policy, “Personal Information” means Device Information and Order Information, as well as other information that identifies, relates to, or could reasonably be associated with you.
How We Use Your Personal Information
We use Order Information to:
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Process and fulfill orders placed through the Site
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Process payments and transactions
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Arrange shipping and delivery
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Send order confirmations, invoices, and other transaction-related communications
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Communicate with you regarding your order or customer-service requests
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Provide customer support
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Prevent and detect fraud, unauthorized transactions, and other potentially harmful activity
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Comply with applicable legal and regulatory requirements
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Provide information about our products, services, promotions, or offers when permitted by law and consistent with your communication preferences
We may use Device Information to:
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Help prevent fraud and security threats
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Analyze how customers use and interact with the Site
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Improve the functionality, performance, and user experience of the Site
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Understand the effectiveness of our marketing and advertising
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Diagnose technical problems
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Maintain and improve our products, services, and online operations
How We Share Personal Information
We may share Personal Information with trusted third parties that provide services necessary to operate our business and provide services to you.
For example, our online store is powered by Shopify, which provides the technology used to operate our online store and process transactions. Shopify's privacy practices are described in its privacy policy.
We may also share information with service providers that assist us with:
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Payment processing
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Order fulfillment and shipping
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Fraud prevention and security
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Website analytics
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Advertising and marketing
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Customer service
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Email and other communications
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Website hosting, technology, and maintenance
These service providers may access Personal Information only as reasonably necessary to perform services on our behalf, subject to applicable contractual and legal requirements.
We may also disclose Personal Information when reasonably necessary to:
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Comply with applicable laws, regulations, legal processes, subpoenas, or other lawful requests
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Protect our rights, property, or safety, or the rights, property, or safety of others
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Detect, investigate, or prevent fraud, security incidents, or illegal activity
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Enforce our agreements and policies
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Complete a business transaction, such as a merger, acquisition, financing, sale, or transfer of some or all of our assets
Analytics and Advertising
We may use analytics and advertising technologies, including services such as Google Analytics and advertising platforms, to understand how visitors use our Site and to measure and improve our marketing efforts.
These services may use cookies, pixels, tags, or similar technologies to collect information about your activity on the Site.
Where required by applicable law, we will provide appropriate notices and choices regarding these technologies.
You may also be able to control certain cookies and advertising preferences through your browser, device settings, or the privacy tools provided by the applicable advertising or analytics provider.
Important: This section should be updated if Zooloo Leather does not currently use Google Analytics, Meta/Facebook advertising, or other advertising/analytics services.
Cookies
We use cookies and similar technologies to operate and improve the Site, remember certain preferences, understand how visitors use the Site, and support shopping and checkout functionality.
Some cookies are necessary for the Site to function properly, while others may be used for analytics, personalization, or advertising.
You can generally control cookies through your browser settings. Blocking or deleting certain cookies may affect the functionality of the Site.
Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your Personal Information.
These rights may include the right to:
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Request access to Personal Information we maintain about you
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Request correction of inaccurate or incomplete Personal Information
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Request deletion of Personal Information, subject to applicable exceptions
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Request information about how we collect, use, and disclose Personal Information
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Opt out of certain marketing communications
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Exercise other rights provided by applicable privacy laws
To exercise applicable privacy rights, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before completing certain requests. We will process requests in accordance with applicable law.
California Privacy Rights
If you are a California resident and applicable California privacy law applies to you, you may have additional privacy rights regarding your Personal Information.
Depending on the circumstances, these rights may include the right to request access to or deletion of certain Personal Information, request correction of inaccurate information, and opt out of certain uses or disclosures of Personal Information.
You may submit a privacy request by contacting us at shop@zoolooleather.com.
We will not discriminate against you for exercising privacy rights provided to you by applicable law.
If our business practices change in a way that creates additional obligations under applicable California privacy laws, we will update this Privacy Policy accordingly.
European Privacy Rights
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including rights to access, correct, delete, restrict, or object to certain processing of your Personal Information.
Where applicable, we may process your Personal Information because it is necessary to perform a contract with you, because we have a legitimate business interest, because you have provided consent, or because we are required to comply with a legal obligation.
If you are located outside the United States, your Personal Information may be transferred to and processed in the United States and other countries where our service providers operate.
You may contact us at shop@zoolooleather.com to exercise applicable privacy rights or ask questions about the processing of your Personal Information.
Data Retention
We retain Personal Information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, prevent fraud, enforce our agreements, comply with legal obligations, and for other legitimate business purposes.
The length of time we retain information depends on the type of information and the purpose for which it was collected.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your Personal Information.
Children's Privacy
Our Site is not directed toward children under the age of 13, and we do not knowingly collect Personal Information from children under 13.
If you believe that a child has provided us with Personal Information, please contact us at shop@zoolooleather.com so that we can take appropriate action.
Do Not Track
Some web browsers may transmit “Do Not Track” signals. Because there is currently no universally accepted standard for responding to such signals, our Site may not respond to all Do Not Track signals.
Where required by applicable law, we will honor legally recognized privacy preference signals.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or other operational needs.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:
Zooloo Leather
PSNY Fashion Inc.
2517 Avenue U
Brooklyn, NY 11229
United States
Email: shop@zoolooleather.com
Phone: 718-954-7837
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.zoolooleather.com (the “Sites”)
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18 years old
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at shop@zoolooleather.com or by mail using the details provided below:
Zooloo Leather
[Re: Privacy Compliance Officer]
PSNY Fashion Inc, 2517 Avenue U, Brooklyn NY 11229, United States